Data Deletion Process

English

dutch

Data Deletion Request Process for FeelGoodCommerce LLP
Last Updated: 7/7/2025
Overview
In compliance with privacy regulations (GDPR, CCPA, etc.) and WhatsApp Business Policy requirements, we provide clear procedures for users to request deletion of their personal data.
What Data Can Be Deleted
Personal Information
  • Contact details (name, phone number, email)
  • WhatsApp conversation history
  • Account preferences and settings
  • Transaction history (subject to legal retention requirements)
  • Marketing profile and preferences
WhatsApp-Specific Data
  • All WhatsApp conversations and message history
  • Profile information shared through WhatsApp
  • Message metadata and delivery confirmations
  • Opt-in status and communication preferences
How to Request Data Deletion
Method 1: WhatsApp Message
Send a message to our WhatsApp Business number: +31 6 44841252 Include: "DELETE MY DATA" and your full name
Method 2: Email Request
Send an email to: support@wannercashcow.com  Subject: "Data Deletion Request" Include:
  • Full name
  • Phone number
  • WhatsApp number (if different)
  • Specific data to be deleted (or "all data")
Method 3: Online Form
Visit: https://wannercashcow.com/ Complete the data deletion request form
Method 4: Written Request
Mail to: FeelGoodCommerce LLP  32 Kinburn Street, London, SE16 6DW Attention: Data Protection Officer
Verification Process
To protect your privacy and prevent unauthorized deletions:
  1. Identity Verification
    • Confirm ownership of phone number/email
    • Provide additional verification if requested
    • Answer security questions if applicable
  2. Request Confirmation
    • We will acknowledge receipt within 48 hours
    • Verification may take 1-3 business days
    • You'll receive confirmation when verified
Processing Timeline
Standard Requests
  • Acknowledgment: Within 48 hours
  • Processing: 5-15 business days
  • Completion Notification: Within 24 hours of completion
Complex Requests
  • May require up to 30 days for complete processing
  • We'll provide status updates every 7 days
  • Legal review may be required for certain data
Scope of Deletion
What Gets Deleted
  • Personal identifiers and contact information
  • WhatsApp conversation history
  • Marketing preferences and profiles
  • Account settings and preferences
  • Stored personal communications
What May Be Retained
  • Legal compliance records (as required by law)
  • Anonymized analytics data
  • Financial transaction records (for legal/tax purposes)
  • Security logs (anonymized)
Exceptions to Deletion
We may retain certain information when:
  • Required by law or regulation
  • Needed for legal proceedings
  • Necessary for fraud prevention
  • Part of anonymized datasets
  • Subject to legitimate business interests
Verification of Deletion
Upon completion, you will receive:
  • Confirmation email/WhatsApp message
  • Summary of data deleted
  • Information about any retained data (with legal basis)
  • Reference number for your records
Appeals Process
If you believe your deletion request was improperly handled:
  1. Internal Appeal
  2. External Options
    • Contact relevant data protection authority
    • File complaint with supervisory body
    • Seek legal counsel if necessary
Automated Deletion
We also automatically delete:
  • Inactive accounts after 1 year.
  • Marketing data after consent withdrawal
  • Temporary files and logs regularly
  • WhatsApp conversations after 6 months (unless retained for legal reasons)
Third-Party Data
For data shared with third parties (including WhatsApp/Meta):
  • We will request deletion from service providers
  • Some data may be subject to their retention policies
  • We'll provide information about third-party contact if needed
Contact Information
For data deletion requests and questions:
Primary Contact:
  • Email: support@wannercashcow.com
  • WhatsApp:  +31 6 44841252 


Data Protection Officer:
  • Email: support@wannercashcow.com
  • Address: 32 Kinburn Street, London, SE16 6DW
Record Keeping
We maintain records of:
  • Deletion requests received
  • Processing timelines
  • Verification steps taken
  • Completion confirmations
  • Any retention justifications


English

dutch

Data Deletion Request Process for FeelGoodCommerce LLP
Last Updated: 7/7/2025
Overview
In compliance with privacy regulations (GDPR, CCPA, etc.) and WhatsApp Business Policy requirements, we provide clear procedures for users to request deletion of their personal data.
What Data Can Be Deleted
Personal Information
  • Contact details (name, phone number, email)
  • WhatsApp conversation history
  • Account preferences and settings
  • Transaction history (subject to legal retention requirements)
  • Marketing profile and preferences
WhatsApp-Specific Data
  • All WhatsApp conversations and message history
  • Profile information shared through WhatsApp
  • Message metadata and delivery confirmations
  • Opt-in status and communication preferences
How to Request Data Deletion
Method 1: WhatsApp Message
Send a message to our WhatsApp Business number: +31 6 44841252 Include: "DELETE MY DATA" and your full name
Method 2: Email Request
Send an email to: support@wannercashcow.com  Subject: "Data Deletion Request" Include:
  • Full name
  • Phone number
  • WhatsApp number (if different)
  • Specific data to be deleted (or "all data")
Method 3: Online Form
Visit: https://wannercashcow.com/ Complete the data deletion request form
Method 4: Written Request
Mail to: FeelGoodCommerce LLP  32 Kinburn Street, London, SE16 6DW Attention: Data Protection Officer
Verification Process
To protect your privacy and prevent unauthorized deletions:
  1. Identity Verification
    • Confirm ownership of phone number/email
    • Provide additional verification if requested
    • Answer security questions if applicable
  2. Request Confirmation
    • We will acknowledge receipt within 48 hours
    • Verification may take 1-3 business days
    • You'll receive confirmation when verified
Processing Timeline
Standard Requests
  • Acknowledgment: Within 48 hours
  • Processing: 5-15 business days
  • Completion Notification: Within 24 hours of completion
Complex Requests
  • May require up to 30 days for complete processing
  • We'll provide status updates every 7 days
  • Legal review may be required for certain data
Scope of Deletion
What Gets Deleted
  • Personal identifiers and contact information
  • WhatsApp conversation history
  • Marketing preferences and profiles
  • Account settings and preferences
  • Stored personal communications
What May Be Retained
  • Legal compliance records (as required by law)
  • Anonymized analytics data
  • Financial transaction records (for legal/tax purposes)
  • Security logs (anonymized)
Exceptions to Deletion
We may retain certain information when:
  • Required by law or regulation
  • Needed for legal proceedings
  • Necessary for fraud prevention
  • Part of anonymized datasets
  • Subject to legitimate business interests
Verification of Deletion
Upon completion, you will receive:
  • Confirmation email/WhatsApp message
  • Summary of data deleted
  • Information about any retained data (with legal basis)
  • Reference number for your records
Appeals Process
If you believe your deletion request was improperly handled:
  1. Internal Appeal
  2. External Options
    • Contact relevant data protection authority
    • File complaint with supervisory body
    • Seek legal counsel if necessary
Automated Deletion
We also automatically delete:
  • Inactive accounts after 1 year.
  • Marketing data after consent withdrawal
  • Temporary files and logs regularly
  • WhatsApp conversations after 6 months (unless retained for legal reasons)
Third-Party Data
For data shared with third parties (including WhatsApp/Meta):
  • We will request deletion from service providers
  • Some data may be subject to their retention policies
  • We'll provide information about third-party contact if needed
Contact Information
For data deletion requests and questions:
Primary Contact:
  • Email: support@wannercashcow.com
  • WhatsApp:  +31 6 44841252 


Data Protection Officer:
  • Email: support@wannercashcow.com
  • Address: 32 Kinburn Street, London, SE16 6DW
Record Keeping
We maintain records of:
  • Deletion requests received
  • Processing timelines
  • Verification steps taken
  • Completion confirmations
  • Any retention justifications


English

dutch

Data Deletion Request Process for FeelGoodCommerce LLP
Last Updated: 7/7/2025
Overview
In compliance with privacy regulations (GDPR, CCPA, etc.) and WhatsApp Business Policy requirements, we provide clear procedures for users to request deletion of their personal data.
What Data Can Be Deleted
Personal Information
  • Contact details (name, phone number, email)
  • WhatsApp conversation history
  • Account preferences and settings
  • Transaction history (subject to legal retention requirements)
  • Marketing profile and preferences
WhatsApp-Specific Data
  • All WhatsApp conversations and message history
  • Profile information shared through WhatsApp
  • Message metadata and delivery confirmations
  • Opt-in status and communication preferences
How to Request Data Deletion
Method 1: WhatsApp Message
Send a message to our WhatsApp Business number: +31 6 44841252 Include: "DELETE MY DATA" and your full name
Method 2: Email Request
Send an email to: support@wannercashcow.com  Subject: "Data Deletion Request" Include:
  • Full name
  • Phone number
  • WhatsApp number (if different)
  • Specific data to be deleted (or "all data")
Method 3: Online Form
Visit: https://wannercashcow.com/ Complete the data deletion request form
Method 4: Written Request
Mail to: FeelGoodCommerce LLP  32 Kinburn Street, London, SE16 6DW Attention: Data Protection Officer
Verification Process
To protect your privacy and prevent unauthorized deletions:
  1. Identity Verification
    • Confirm ownership of phone number/email
    • Provide additional verification if requested
    • Answer security questions if applicable
  2. Request Confirmation
    • We will acknowledge receipt within 48 hours
    • Verification may take 1-3 business days
    • You'll receive confirmation when verified
Processing Timeline
Standard Requests
  • Acknowledgment: Within 48 hours
  • Processing: 5-15 business days
  • Completion Notification: Within 24 hours of completion
Complex Requests
  • May require up to 30 days for complete processing
  • We'll provide status updates every 7 days
  • Legal review may be required for certain data
Scope of Deletion
What Gets Deleted
  • Personal identifiers and contact information
  • WhatsApp conversation history
  • Marketing preferences and profiles
  • Account settings and preferences
  • Stored personal communications
What May Be Retained
  • Legal compliance records (as required by law)
  • Anonymized analytics data
  • Financial transaction records (for legal/tax purposes)
  • Security logs (anonymized)
Exceptions to Deletion
We may retain certain information when:
  • Required by law or regulation
  • Needed for legal proceedings
  • Necessary for fraud prevention
  • Part of anonymized datasets
  • Subject to legitimate business interests
Verification of Deletion
Upon completion, you will receive:
  • Confirmation email/WhatsApp message
  • Summary of data deleted
  • Information about any retained data (with legal basis)
  • Reference number for your records
Appeals Process
If you believe your deletion request was improperly handled:
  1. Internal Appeal
  2. External Options
    • Contact relevant data protection authority
    • File complaint with supervisory body
    • Seek legal counsel if necessary
Automated Deletion
We also automatically delete:
  • Inactive accounts after 1 year.
  • Marketing data after consent withdrawal
  • Temporary files and logs regularly
  • WhatsApp conversations after 6 months (unless retained for legal reasons)
Third-Party Data
For data shared with third parties (including WhatsApp/Meta):
  • We will request deletion from service providers
  • Some data may be subject to their retention policies
  • We'll provide information about third-party contact if needed
Contact Information
For data deletion requests and questions:
Primary Contact:
  • Email: support@wannercashcow.com
  • WhatsApp:  +31 6 44841252 


Data Protection Officer:
  • Email: support@wannercashcow.com
  • Address: 32 Kinburn Street, London, SE16 6DW
Record Keeping
We maintain records of:
  • Deletion requests received
  • Processing timelines
  • Verification steps taken
  • Completion confirmations
  • Any retention justifications