Privacy Policy

English

dutch

WhatsApp Business API Legal Documents
1. PRIVACY POLICY
Privacy Policy for FeelGoodCommerce LLP
Last Updated: 7/7/2025
Introduction
FeelGoodCommerce LLP ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business through WhatsApp Business API and other communication channels.
Information We Collect
Personal Information
  • Name and contact information (phone number, email address)
  • Messages and communications sent through WhatsApp
  • Business inquiries and customer service interactions
  • Order and transaction information
  • Any information you voluntarily provide during our interactions
WhatsApp-Specific Data Collection
  • Phone numbers for WhatsApp communication
  • Message content and metadata
  • Read receipts and delivery confirmations
  • Profile information you choose to share
  • Interaction timestamps and frequency
Automatically Collected Information
  • Device information and identifiers
  • IP addresses and location data (when permitted)
  • Usage patterns and preferences
  • Technical data for service improvement
How We Use Your Information
We use your personal information to:
  • Provide customer service and support
  • Process orders and transactions
  • Send business communications and updates
  • Respond to inquiries and requests
  • Improve our services and user experience
  • Comply with legal obligations
  • Send marketing communications (with your consent)
WhatsApp Business API Usage
  • Sending order confirmations and updates
  • Providing customer support through WhatsApp
  • Sharing important business notifications
  • Conducting surveys and collecting feedback
  • Marketing communications (only with explicit consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Service Providers
  • WhatsApp/Meta for message delivery
  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools
Legal Requirements
  • To comply with applicable laws and regulations
  • To respond to legal requests and court orders
  • To protect our rights and safety
  • To prevent fraud and abuse
WhatsApp Business API Data Handling
Meta/WhatsApp Integration
  • Messages are processed through WhatsApp Business API
  • Meta may access message metadata for service delivery
  • We comply with WhatsApp Business Policy requirements
  • End-to-end encryption applies to message content
Data Storage
  • Messages are stored on secure servers
  • Conversation history is maintained for customer service purposes
  • Data retention follows our retention policy guidelines
  • Automatic deletion protocols are in place
Data Security
We implement appropriate security measures to protect your information:
  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures
Your Rights and Choices
You have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent where applicable
  • Receive a copy of your data
WhatsApp-Specific Rights
  • Block our WhatsApp Business number
  • Request conversation history deletion
  • Opt-out of business-initiated messages
  • Report inappropriate communications
Data Retention
We retain personal information for as long as necessary to:
  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
Specific retention periods:
  • WhatsApp conversations: 6 months
  • Customer data: 1 years
  • Transaction records: 1 years
    Marketing data: Until withdrawal of consent
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes through WhatsApp or other communication channels.
Contact Information
For privacy-related questions or requests:
  • Email: support@wannercashcow.com
  • Address:  32 Kinburn Street, London, SE16 6DW
  • WhatsApp: +31 6 44841252

English

dutch

WhatsApp Business API Legal Documents
1. PRIVACY POLICY
Privacy Policy for FeelGoodCommerce LLP
Last Updated: 7/7/2025
Introduction
FeelGoodCommerce LLP ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business through WhatsApp Business API and other communication channels.
Information We Collect
Personal Information
  • Name and contact information (phone number, email address)
  • Messages and communications sent through WhatsApp
  • Business inquiries and customer service interactions
  • Order and transaction information
  • Any information you voluntarily provide during our interactions
WhatsApp-Specific Data Collection
  • Phone numbers for WhatsApp communication
  • Message content and metadata
  • Read receipts and delivery confirmations
  • Profile information you choose to share
  • Interaction timestamps and frequency
Automatically Collected Information
  • Device information and identifiers
  • IP addresses and location data (when permitted)
  • Usage patterns and preferences
  • Technical data for service improvement
How We Use Your Information
We use your personal information to:
  • Provide customer service and support
  • Process orders and transactions
  • Send business communications and updates
  • Respond to inquiries and requests
  • Improve our services and user experience
  • Comply with legal obligations
  • Send marketing communications (with your consent)
WhatsApp Business API Usage
  • Sending order confirmations and updates
  • Providing customer support through WhatsApp
  • Sharing important business notifications
  • Conducting surveys and collecting feedback
  • Marketing communications (only with explicit consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Service Providers
  • WhatsApp/Meta for message delivery
  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools
Legal Requirements
  • To comply with applicable laws and regulations
  • To respond to legal requests and court orders
  • To protect our rights and safety
  • To prevent fraud and abuse
WhatsApp Business API Data Handling
Meta/WhatsApp Integration
  • Messages are processed through WhatsApp Business API
  • Meta may access message metadata for service delivery
  • We comply with WhatsApp Business Policy requirements
  • End-to-end encryption applies to message content
Data Storage
  • Messages are stored on secure servers
  • Conversation history is maintained for customer service purposes
  • Data retention follows our retention policy guidelines
  • Automatic deletion protocols are in place
Data Security
We implement appropriate security measures to protect your information:
  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures
Your Rights and Choices
You have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent where applicable
  • Receive a copy of your data
WhatsApp-Specific Rights
  • Block our WhatsApp Business number
  • Request conversation history deletion
  • Opt-out of business-initiated messages
  • Report inappropriate communications
Data Retention
We retain personal information for as long as necessary to:
  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
Specific retention periods:
  • WhatsApp conversations: 6 months
  • Customer data: 1 years
  • Transaction records: 1 years
    Marketing data: Until withdrawal of consent
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes through WhatsApp or other communication channels.
Contact Information
For privacy-related questions or requests:
  • Email: support@wannercashcow.com
  • Address:  32 Kinburn Street, London, SE16 6DW
  • WhatsApp: +31 6 44841252

English

dutch

WhatsApp Business API Legal Documents
1. PRIVACY POLICY
Privacy Policy for FeelGoodCommerce LLP
Last Updated: 7/7/2025
Introduction
FeelGoodCommerce LLP ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business through WhatsApp Business API and other communication channels.
Information We Collect
Personal Information
  • Name and contact information (phone number, email address)
  • Messages and communications sent through WhatsApp
  • Business inquiries and customer service interactions
  • Order and transaction information
  • Any information you voluntarily provide during our interactions
WhatsApp-Specific Data Collection
  • Phone numbers for WhatsApp communication
  • Message content and metadata
  • Read receipts and delivery confirmations
  • Profile information you choose to share
  • Interaction timestamps and frequency
Automatically Collected Information
  • Device information and identifiers
  • IP addresses and location data (when permitted)
  • Usage patterns and preferences
  • Technical data for service improvement
How We Use Your Information
We use your personal information to:
  • Provide customer service and support
  • Process orders and transactions
  • Send business communications and updates
  • Respond to inquiries and requests
  • Improve our services and user experience
  • Comply with legal obligations
  • Send marketing communications (with your consent)
WhatsApp Business API Usage
  • Sending order confirmations and updates
  • Providing customer support through WhatsApp
  • Sharing important business notifications
  • Conducting surveys and collecting feedback
  • Marketing communications (only with explicit consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Service Providers
  • WhatsApp/Meta for message delivery
  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools
Legal Requirements
  • To comply with applicable laws and regulations
  • To respond to legal requests and court orders
  • To protect our rights and safety
  • To prevent fraud and abuse
WhatsApp Business API Data Handling
Meta/WhatsApp Integration
  • Messages are processed through WhatsApp Business API
  • Meta may access message metadata for service delivery
  • We comply with WhatsApp Business Policy requirements
  • End-to-end encryption applies to message content
Data Storage
  • Messages are stored on secure servers
  • Conversation history is maintained for customer service purposes
  • Data retention follows our retention policy guidelines
  • Automatic deletion protocols are in place
Data Security
We implement appropriate security measures to protect your information:
  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures
Your Rights and Choices
You have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent where applicable
  • Receive a copy of your data
WhatsApp-Specific Rights
  • Block our WhatsApp Business number
  • Request conversation history deletion
  • Opt-out of business-initiated messages
  • Report inappropriate communications
Data Retention
We retain personal information for as long as necessary to:
  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
Specific retention periods:
  • WhatsApp conversations: 6 months
  • Customer data: 1 years
  • Transaction records: 1 years
    Marketing data: Until withdrawal of consent
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes through WhatsApp or other communication channels.
Contact Information
For privacy-related questions or requests:
  • Email: support@wannercashcow.com
  • Address:  32 Kinburn Street, London, SE16 6DW
  • WhatsApp: +31 6 44841252